Thursday, December 13, 2012

How to Set Up a New Account on the Retailer Services Website!

Hey there Retailers – if you haven’t signed up for an account on our newest website, you are missing out on so many great features. Before we can even discuss how amazing the website is in comparison to the old, we must get you signed up!

The username and password from your former Alliance web account is no longer active. This time around, Retailers have the ability to set up their own account username! Make sure to have the email address associated with the account, and the Alliance account number handy the day the account is created.

Throw on some of your favorite tunes, and let’s set you up!
  1. Jump over to the new Retailer Services website:
  2. Since you haven’t made your new account yet, click “Get a password” at the bottom of the screen. (Be sure not to confuse it with “Forgot your password?” – this option is for members who already have a new account on Retailer Services)
  3. Told you to keep it handy! Type in your Alliance Account number and email address associated with the Alliance Account.
  4. On the next screen, we need your important information. Make sure your username contains ONLY letters, numbers, underscores “_”, and dashes “-“.  (Please make the username is at least 5 characters long, and no spaces are permitted)
  5.  After this step, wander over to your email inbox. An email will be sent to you with your initial password. This password consists of random characters, and will be changes as soon as you have logged in.
  6.  Return to the login screen of Retailer Services, and paste the temporary password you were emailed. You will then be prompted to change the password to something of your choosing.
  7. The site was designed to allow you to create additional usernames for your staff. We’ve also allowed you to choose their permission levels.  This can be done through the ‘My Account Details’ section in the left set of tabs.
  8. Hooray! You did it! Now play around and check out the features! The Site Manual is in the top right hand corner, along with your sales rep’s contact information. EXPLORE, EXPLORE, EXPLORE!
Can't wait to see you place your orders more easily this fourth quarter!

- Emily

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